Privacy Policy

1. Introduction

Welcome to PowerBox TV. We highly value the protection of your personal data. In this privacy policy, we explain what data we collect, why we collect it, and how we use and protect it. This privacy policy applies to all services and products offered through our online store.

2. Collection of Personal Data

We collect various types of personal data when you visit our online store or use our services, including:

  • Contact Information: such as your name, address, phone number, and email address.
  • Account Information: such as your username and password.
  • Payment Information: such as your credit card number or other payment details.
  • Order Information: such as the products you have ordered, delivery information, and billing details.
  • Technical Information: such as your IP address, browser information, and device details.
  • Usage Information: such as your browsing behavior on our website, including visited pages and clicked links.

3. Use of Personal Data

We use your personal data for the following purposes:

  • Order Processing: to process and deliver your orders.
  • Customer Service: to assist you with questions or issues regarding your orders.
  • Account Management: to manage your account and provide you access to our services.
  • Marketing: to inform you about our products, services, and offers (with your consent).
  • Improvement of Our Services: to analyze and improve our website and services.
  • Legal Obligations: to comply with legal obligations and resolve disputes.

4. Sharing of Personal Data

We only share your personal data with third parties if it is necessary for the execution of our services or if we are legally obliged to do so. This may include:

  • Suppliers and Service Providers: such as delivery services and payment processors.
  • Government Agencies: if we are legally required to provide data.
  • Partners: with your consent, for marketing purposes.

5. Protection of Personal Data

We take appropriate technical and organizational measures to protect your personal data against loss, theft, and unauthorized access. This includes:

  • Encryption: of sensitive data during transmission.
  • Access Control: to ensure that only authorized personnel have access to your data.
  • Retention Periods: we do not retain your data longer than necessary for the purposes for which it was collected.

6. Your Rights

You have the right to:

  • Access: the personal data we process about you.
  • Correction: request the correction of incorrect or incomplete data.
  • Deletion: request the deletion of your personal data (under certain circumstances).
  • Restriction: request the restriction of the processing of your data.
  • Objection: object to the processing of your data.
  • Data Portability: request the transfer of your data to another organization.

To exercise these rights, you can contact us at klantenservice@powerbox.tv.

7. Cookies

Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device. You can manage your cookie settings through your browser settings.

8. Changes to the Privacy Policy

We may change this privacy policy from time to time. We will notify you of significant changes by placing a notice on our website or sending you an email. We recommend that you regularly review this privacy policy.

9. Contact

If you have any questions about this privacy policy or the processing of your personal data, you can contact us at:

  • Email: klantenservice@powerbox.tv
  • Phone: +31 (0) 487 573 238
  • Address: Secretaris Janssenstraat 13, 6624 AC, Heerewaarden, Netherlands

I hope this meets your needs! If there’s anything else you need, feel free to ask.