Frequent Asked Questions
You can show the faqs with Wolmart Elements easily.
Shipping Information
We ship with PostNL, ensuring reliable and timely delivery of your orders.”
Products in stock at our warehouse are shipped the same day, with a delivery time of 1 to 2 business days.
Products imported from within Europe have a delivery time of 1 to 10 business days.
Products imported from outside Europe have an average delivery time of 7 to 14 days.
Yes, we also offer international shipping.
Payment
PayPal
Credit Cards
Bank Transfer
iDEAL
Cash (In-store only)
Debit Card (In-store only)
Yes, buying online is safe when you shop with us. We prioritize your security by using advanced encryption technologies to protect your personal and payment information. Our secure payment gateways and strict privacy policies ensure that your data is handled with the utmost care. Shop with confidence knowing that your safety is our top priority.
Orders & Returns
Browse Products: Explore our wide range of products and select the items you wish to purchase.
Add to Cart: Click on the product and select “Add to Cart” to include it in your shopping cart.
Review Cart: Once you have added all desired items, click on the shopping cart icon to review your selections.
Proceed to Checkout: Click “Proceed to Checkout” to start the ordering process.
Enter Shipping Information: Provide your shipping details, including your address and contact information.
Select Payment Method: Choose your preferred payment method from the available options (PayPal, Credit Cards, Bank Transfer, iDEAL, Cash in-store, Debit Card in-store).
Place Order: Review your order details and click “Place Order” to complete your purchase.
Order Confirmation: You will receive an order confirmation email with the details of your purchase.
Yes, you need an account to place orders. Creating an account allows you to track your orders, save your shipping information, and enjoy a faster checkout process. It also helps us provide you with a personalized shopping experience and keep you updated on the latest products and offers.
To return a product, please contact our customer service within 14 days of receiving your order.
Ensure the product is unused, undamaged, and in its original packaging.
For detailed instructions and conditions, please visit our Return Policy.
Log In: Sign in to your account on our website.
Go to Orders: Navigate to the “My Account” section and select “Orders” to view your order history.
Select Order: Find the order you wish to change and click on it to view the details.
Contact Support: If the order has not yet been processed or shipped, you can contact our customer support team for assistance.
Provide your order number and the changes you wish to make.
Confirmation: Our support team will confirm if the changes can be made and update your order accordingly.
You can easily track your order using PostNL’s Track & Trace service. Once your order is shipped, you will receive a tracking number via email. Simply enter this tracking number on the PostNL Track & Trace page to see the current status and estimated delivery date of your package.